Volunteers of America DRC: Skagit

Donnell Austin, Director of Operations, Dispute Resolution Center, Volunteers of America of Western Washington

Phone

(360) 542-8487

Email

Volunteers of America DRC: Skagit

skagitdrc@voaww.org

Website

http://www.voaww.org/drc

Physical Address:

117 N 1st St, Suite 30
Mount Vernon, WA 98273

Mailing Address:

PO Box 839
Everett, WA 98206-0839

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Consumer conflicts

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Why DRC mediation?

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DRCs reduce the burdens of the courts, saving taxpayers money, and increasing access to justice for traditionally underserved populations. In 2019 DRCs mediated 5,070 cases, successfully settling 64% of them. 90% of clients reported mediation improved their situation.

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Annually DRCs appropriate over $2 million worth of volunteer hours, directly serve over 55,000 people, indirectly serve 200,000 people whose lives are positively affected by mediation and other services and reach out to over 7 million Washington residents.

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