The mediators supporting Resolution Washington DRCs are dedicated individuals who receive extensive training and are highly experienced at resolving conflicts peacefully.
Mediators cannot offer legal advice, nor do they take sides or determine who is right or wrong in a dispute. They are neutral facilitators who guide the parties in conflict through an exploration of the issue and help them find mutually agreeable solutions.
What does it take to become a mediator?
First and foremost, being a mediator requires strong and effective communication skills. Mediators must also:
Manage their emotions in stressful situations
Stay calm and curious when exploring conflicts
Remain optimistic in spite of deeply complex issues
Be able to observe themselves in the moment and change tactics when the situation requires a different approach
Opportunities for mediation training
Resolution Washington DRCs have been training mediators for over 30 years. Washington State doesn’t require licensing or certification for mediators. Resolution Washington has established their own standards for mediation practice and training.
Basic training and practicums
We start with a basic introduction to mediation course which ranges from 36–40 hours. Learn more about our Required Student Learning Objectives.
After taking a basic skills training, we recommend that mediators do an apprenticeship or practicum with qualified mentors to continue development and gain hands-on experience. In DRC practicums, trainees start by observing several mediations, and then move on to co-mediate with their mentors.
DRCs also offer specialized mediation training for:
Washington Mediation Association
The Washington Mediation Association (WMA) offers a certification process for volunteer mediators. Applicants who have completed an approved DRC practicum only need 60 hours of mediation experience for certification. Applications without a DRC practicum need 200 hours of experience.
National Association for Community Mediation
A membership organization of community meditation centers, staff and volunteer mediators.
Association for Conflict Resolution
The ACR is a professional organization dedicated to enhancing the practice of mediation and improving public understanding of conflict resolution.