For Mediators

The mediators supporting Resolution Washington DRCs are dedicated individuals who receive extensive training and are highly experienced at resolving conflicts peacefully.

Mediators cannot offer legal advice, nor do they take sides or determine who is right or wrong in a dispute. They are neutral facilitators who guide the parties in conflict through an exploration of the issue and help them find mutually agreeable solutions. 

What does it take to become a mediator?

First and foremost, being a mediator requires strong and effective communication skills. Mediators must also:

  • Manage their emotions in stressful situations

  • Stay calm and curious when exploring conflicts

  • Remain optimistic in spite of deeply complex issues

  • Be able to observe themselves in the moment and change tactics when the situation requires a different approach

Opportunities for mediation training

Resolution Washington DRCs have been training mediators for over 30 years. Washington State doesn’t require licensing or certification for mediators. Resolution Washington has established their own standards for mediation practice and training.

Basic training and practicums

We start with a basic introduction to mediation course which ranges from 36–40 hours. Learn more about our Required Student Learning Objectives.

After taking a basic skills training, we recommend that mediators do an apprenticeship or practicum with qualified mentors to continue development and gain hands-on experience. In DRC practicums, trainees start by observing several mediations, and then move on to co-mediate with their mentors.

DRCs also offer specialized mediation training for:

  • Domestic relations

  • Elder issues

  • Large-group facilitation

Join us!

If you’re curious about becoming a mediator, contact the DRC nearest you for training, apprenticeships, or networking opportunities in your area.

Learn More

Washington Mediation Association

The Washington Mediation Association (WMA) offers a certification process for volunteer mediators. Applicants who have completed an approved DRC practicum only need 60 hours of mediation experience for certification. Applications without a DRC practicum need 200 hours of experience.

National Association for Community Mediation

A membership organization of community meditation centers, staff and volunteer mediators.

Association for Conflict Resolution

The ACR is a professional organization dedicated to enhancing the practice of mediation and improving public understanding of conflict resolution.

Recent Blog Posts

Recent Blog Posts

A family struggles to get their lives back on track

Mediation creates a safe haven for families

Mediation resolves grandparent custody conflict

Neighborhood conflict resolved

A mother testifies to the power of mediation

Why DRC mediation?

DRCs reduce the burdens of the courts, saving taxpayers money, and increasing access to justice for traditionally underserved populations. In 2019 DRCs mediated 5,070 cases, successfully settling 64% of them. 90% of clients reported mediation improved their situation.

Annually DRCs appropriate over $2 million worth of volunteer hours, directly serve over 55,000 people, indirectly serve 200,000 people whose lives are positively affected by mediation and other services and reach out to over 7 million Washington residents.

© Resolution Washington | The member association for Dispute Resolution Centers (DRCs) in Washington State