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Testimonials
ERPP helps families navigate COVID-19 impacts
Many families have been coping with unemployment, reduced hours, illness in the family, and other impacts from the COVID-19 pandemic that...
78 views
Move out plan supports landlord and tenant
A small landlord of two rental properties had a tenant who would be unable to afford the rent once the eviction moratorium was over. It...
247 views
Mother doesn’t have to choose between rent or food
After losing her job and falling behind on rent during the pandemic, a single mother was contacted by her local Dispute Resolution Center...
124 views
Homeowners spared from foreclosure
Homeowners were in over their heads with a mortgage that they could not afford. The couple had been struggling financially and were...
144 views
Rental assistance brings landlord to tears
A landlord contacted a local Dispute Resolution Center about a tenant that was very behind on rent. The tenant was an immigrant. The...
504 views
Mediator acts as a lifeline for Landlord and Tenant Negotiating Arrears
The landlord wanted to negotiate a rent repayment plan for the 4 months’ rent the tenant owed, while facing his own mortgage arrears on...
212 views
Facilitated Public input results in Men’s Shelter Permit Proposal 3 years later
Sometimes good listening effects a change of heart in a community. In 2017 many in the Bellevue community were outraged at the mere...
180 views
Participants Surprised by their Unconscious White Bias
The covert bias class participants were suddenly silent; the slow awareness of their own unconscious insults hanging in the air. “I had...
131 views
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