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Testimonials
ERPP helps families navigate COVID-19 impacts
Many families have been coping with unemployment, reduced hours, illness in the family, and other impacts from the COVID-19 pandemic that...
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Move out plan supports landlord and tenant
A small landlord of two rental properties had a tenant who would be unable to afford the rent once the eviction moratorium was over. It...
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Mother doesn’t have to choose between rent or food
After losing her job and falling behind on rent during the pandemic, a single mother was contacted by her local Dispute Resolution Center...
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Homeowners spared from foreclosure
Homeowners were in over their heads with a mortgage that they could not afford. The couple had been struggling financially and were...
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Rental assistance brings landlord to tears
A landlord contacted a local Dispute Resolution Center about a tenant that was very behind on rent. The tenant was an immigrant. The...
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Mediator acts as a lifeline for Landlord and Tenant Negotiating Arrears
The landlord wanted to negotiate a rent repayment plan for the 4 months’ rent the tenant owed, while facing his own mortgage arrears on...
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Facilitated Public input results in Men’s Shelter Permit Proposal 3 years later
Sometimes good listening effects a change of heart in a community. In 2017 many in the Bellevue community were outraged at the mere...
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Participants Surprised by their Unconscious White Bias
The covert bias class participants were suddenly silent; the slow awareness of their own unconscious insults hanging in the air. “I had...
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