Many families have been coping with unemployment, reduced hours, illness in the family, and other impacts from the COVID-19 pandemic that...

After losing her job and falling behind on rent during the pandemic, a single mother was contacted by her local Dispute Resolution Center...

Homeowners were in over their heads with a mortgage that they could not afford. The couple had been struggling financially and were...

A landlord contacted a local Dispute Resolution Center about a tenant that was very behind on rent. The tenant was an immigrant. The...

The landlord wanted to negotiate a rent repayment plan for the 4 months’ rent the tenant owed, while facing his own mortgage arrears on...

Sometimes good listening effects a change of heart in a community. In 2017 many in the Bellevue community were outraged at the mere...

An out-of-work Latino father sold the tools of his trade to pay his back rent, afraid if he didn’t the family would be evicted and...